We headed out to Medina’s far east side again near the corner of Route 18 and I-71 for my nephew’s Birthday party today. All the kids had a great time. As this is not my first trip to Amazone, I’ve learned what to expect from their employees and all about the employee training process setup by the management and ownership. Can I use the word ABISMAL? I wrote a nice article about Amazone a few years back when I was writing on About.com- I’m now jaded.
Child Safety at Amazone
Amazone has one of the best child activity centers around- don’t get me wrong. It’s a great big complex with lots of places for kids to run and play. Its popular too- lots of people fill it on a Saturday. But when kids 10 and over start rough housing inside in the same area that 3 and 4 year olds play, don’t expect anyone to interfere.
Our kids (ages 6-11) came to us crying that other kids were holding wrestling competitions and knocking kids down on the 2nd level. My husband had to ask the employee (yeay! There was actually one in the play area this hour!) to make them cut it out… Which lasted for 4 minutes. My husband asked the kids to be careful right afterward as they were karate chopping their way through the maze, hitting walls or kids in their way. I am all for kids having fun and playing and letting boys be boys, but there needs to be rules followed when so many kids are playing together in one area.
I checked out the inside’s of the play area myself with my kids- the mad house in there (with no employees on the inside) had left a small 4 year old child hurt and confused. I brought him down through to the 2nd floor outside myself, I took the crying boy to the employee sitting down watching and asked to sit him down on her chair. I told her that I needed to find the boy’s aunt, she got up and walked away! I proceeded to find the child his guardian myself.
Employee Attentiveness at Amazone
They don’t want to be there, they’ve never been trained, there aren’t enough employees, and the average age is under 18 when you include the management. I saw one adult there the entire time. It’s not the employees fault, they are not trained well.
Child Security at Amazone
Amazone has employed a false security technique of providing easily reproducible paper slips to parents that match their child’s armbands when you pay for admittance. When you leave, you are supposed to have the teenager sitting behind the desk that’s 4 feet high check your paper slip to the armbands of your children. 1/2 of the time no armbands are checked, and the other half of the time parents who think they are doing the right thing are ASKING the employee to check them. Our entire party, who left over the course of an hour, was not checked. You can scoot right through when people are coming through, you can wait till the employee gets busy texting, talking on the phone, or any other random distraction. This false sense of security is useless.
Bathrooms at Amazone
Bathrooms at Amazone on busy Saturday’s are always left unkept, and the paint jobs in those rooms always look like the kid running security did it while texting. I will admit that these are better then they were last year, and there’s been some better efforts done like paper towels stocked this round, hooray!)
During this busy day at Amazone, you could write your name on the outward facing windows because of the super thick air inside. If you went outside and compared it to inside, it was totally gross.
What do I want?
I would be pleased to take down this review once Amazone fixes their problem. For the past 3 years, I have seen Amazone get worse and worse. I have contacted Amazone through email 2 times with no response. I want this article to warn other families of the potential safety hazards at Amazone.