Local surgeon, Dvora Nelso, MD is offering temporary urgent outpatient surgical services and treatment for acute surgical issues, including abscesses, lacerations, leg ulcers, skin infections, and more – for children, teens, and adults.. This is an attempt to reduce the number of patients visiting the overcrowded ER and to prevent the spread of COVID-19 virus.
“I have been so inspired by our community rallying together,” Dr. Nelson says. “We want to do everything we can to help our patients and our neighbors during this uncertain time. We are all in this together and we will come out of it together. Although everyone may be distancing themselves right now, when we come out of this, our community will be closer than ever.”
“Most accidents happen in the home and right now people are spending almost all of their time at home,” Dr. Nelson says. “There are going to be mishaps. Many of us have chopped more celery, onions, carrots and potatoes in the past week than we did over the entire holiday season. If you cut yourself and think you might need stitches, give us a call.”
Contact Nelson Vein & Surgical Services to inquire about your urgent care need. You’ll go through an over-the-phone triage first to understand your level of care needed. Based on your call, you will be asked to visit Nelson Vein & Surgical Services in North Olmsted, Ohio or referred to a traditional ER.
What to expect when you arrive at Nelson Vein & Surgical Services:
- Upon check-in at Nelson Vein & Surgical Services, patients are handed a clean mask to wear throughout their visit.
- For optimal social distancing, patients are led to one of the center’s seven private exam rooms where they will complete any necessary paperwork.
- Because all patients must be pre-screened over the phone before arrival, essential demographic and medical information will already have been acquired, thus streamlining their visit.
- No patient will be allowed to remain in the waiting room.
Dr. Nelson is also taking steps to prevent overcrowding at her own facility in the event that more than seven patients are in need of care at one time. “Because all patients are pre-screened over the phone, we will know that it is safe for them to wait in their cars and we will direct them to do so,” Dr. Nelson says. “If we are at capacity, we will refer patients to another acute care provider with adequate PPE. Again, our goal is to keep patients out of the ER. In the interest of safety, patients must call the office first.”
Dr. Nelson shares, “If you are experiencing more serious symptoms—including chest pains or signs of stroke—or you have a major injury such as a deep stab or gunshot wound, please call 9-1-1 immediately. For many other acute injuries and medical conditions, we are available.”